Privacy Policy

We ensures both your clinicians and patients feel comfortable and confident using our products at your hospital or health service.

OVERVIEW

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from awardmed.com (the “Site”).


Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device.

Additionally, as you browse the Site, we collect information about individual web pages or products you view, the websites or search terms that referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information”.

We collect Device Information using the following technologies:

  • Cookies: Data files placed on your device, often including a unique identifier. Learn more at www.allaboutcookies.org.
  • Log files: Track actions on the Site and collect data such as your IP address, browser type, ISP, referring/exit pages, and timestamps.
  • Web beacons, tags, and pixels: Electronic files used to record browsing information.

When you make or attempt to make a purchase, we collect certain information from you, including your name, billing/shipping address, payment details (e.g., credit card numbers), email, and phone number. We call this “Order Information”.

When we mention “Personal Information” in this Privacy Policy, it includes both Device Information and Order Information.

How Do We Use Your Personal Information?

We use Order Information to:

  • Fulfil orders (process payment, arrange shipping, send invoices/confirmations)
  • Communicate with you
  • Screen orders for potential fraud or risk
  • Send information or promotions, based on your preferences

We use Device Information to:

  • Help screen for risk and fraud (especially IP address)
  • Improve and optimize our Site
  • Assess marketing and advertising effectiveness

Sharing Your Personal Information

We share your Personal Information with third parties to help us use it as described above. For example:

We may also share Personal Information to comply with laws, respond to legal requests, or protect our rights.

Behavioural Advertising

We may use your Personal Information to deliver targeted ads or marketing messages we believe may interest you.

Learn more about targeted ads at the Network Advertising Initiative.

Opt out via:

Do Not Track

Please note we do not change our data collection practices when a Do Not Track signal is received from your browser.

Your Rights

If you are a European resident, you have the right to access, correct, update, or delete personal information we hold about you. To exercise your rights, contact us using the details below.

Note: Your information may be transferred outside Europe, including to Canada and the United States.

Data Retention

When you place an order, we retain your Order Information unless and until you ask us to delete it.

Changes

We may update this policy occasionally to reflect changes in practices or for legal reasons.

Contact Us

For questions or complaints about this policy, please contact us at: sales@awardmed.com